Culligan of Seguin & New Braunfels Reviews, Ratings, & Testimonials

Fast and flexible scheduling, professional installation, and high quality products. Sales rep explained all parts of my whole-house water softener, filter system, and the RO system. He came up with the best-priced bid under 6 other competitors. Professional installers completed the job quickly and explained every part of the installation.

OUTSTANDING customer service with friendly and professional install! The 3-years of follow-on service has been truly impressive! The Seguin Culligan Team know their business & how to treat their customers! Highly recommend to anyone looking for service! This team ROCKS!

I was asked to comment on Culligan's products and services. Products: the way it makes my water feel when I take a shower, and the way it tastes. Services: the timely and courteous delivery of my salt as scheduled. I was also asked to comment on any telephone contact. I had forgotten that I called about the filter for my kitchen drinking water. I mentioned that the filters has not been changed in 4 years. A technician was dispatched the next day, and arrived early. He tested the water and determined which filters needed to be changed. (Thankfully not the more expensive ones!). Appreciated the timely response.

Great product, great price. I don’t ever want to be without one.

Culligan delivered our salt on time and even asked if they could fill our large salt tank. Very courteous and professional.

The process was easy to have the system installed to provide us with safer water.

Geat product and service.

Excellent customer service, truly above and beyond. Cannot recommend enough!

Great service, great product.

Prices and Service is OUTSTANDING

When I notified Travis of a potential issue with our RO, he quickly scheduled a service appointment. He clearly communicated and balanced my availability with his team’s ability to fit us in. His team fully resolved the issue and communicated what was wrong with our system. Thank you to Culligan of Seguin!

Great customer service and friendly staff.

Very satisfied with the service and reliability of the Culligan water softener and filter system.

Excellent service and trouble free equipment.

Excellent service and friendly customer service with quality workmanship.

Great experience! Professional attention to detail.

We love our water softener and drinking water by Culligan. We highly recommend it to everyone!!!

Prompt, professional and courteous response from technicians. Noticeable improvement in water quality

Cost and convenience. Renting my unit is very affordable and the added bonus that you provide the salt and come put it in is priceless

Great company to have your water Softner with. They come out to your home every month to add water solftner supplies to system and to check it. It only cost me $41 a month for the water softener system.

Great service! Thanks

I recently had Culligan of Seguin-New Braunfels replace my old water softener, and I couldn't be happier with the service I received! From the initial contact with the office staff to the final installation, the entire experience was excellent. The office team was incredibly friendly and kept me well-informed throughout the process with great communication. The installer who came to my home was not only very helpful in explaining the new system but also demonstrated impressive knowledge during the installation. They were efficient, professional, and a pleasure to work with. I highly recommend Culligan of Seguin-New Braunfels to anyone in the area looking for reliable and high-quality water treatment services. Their team is top-notch!

The Culligan Team has always been great to work with. Very helpful and courteous. Great Service by great people

I cannot say enough about my experience with Culligan of Seguin-New Braunfels. Specifically, starting from Jennifer who got me the details I needed, to scheduling Matt who came out and tested my water and determined what I needed to prepare for my installation - I loved the pricing options available and definitely appreciated the flexibility to be able to decide what's best for me. And it didn't stop there. I had the privilege to meet the awesome installation tech Hurley who was beyond accommodating to this "new to Texas" customer, who had zero clues about the effects of the TX water on my skin. He helped me fully understand my system, what it can do, and also if anything goes wonky on it. He took the time to also give me tips and tricks ensuring that I feel comfortable at all times with the system and know what to do in case of anything crazy like power outages, etc. Beyond his professionalism, he was super kind, genuine, and listened very well while being mindful to really understand my questions and provide solutions. Definitely would recommend to anyone who is looking for A+++ service. Super grateful that I now have softened water and clean drinking water to boot. An awesome Texas welcome, indeed!!! 🙂

Awesome service and value!

I love the convenience and efficiency of Culligan of Seguin. The products work great. The reps are friendly and professional. And they come when they say they are coming.

Latest interaction with this business started pretty rocky, poor reflection on Culligan brand. Purchased softener system from this business 20 years ago, reliable service until recent call to have latest round of periodic maintenance. “We’ll call back, get you on the schedule.” Months go by…no such call. Follow up—same story, no call back. Call for third time, get answering service…”we’ll relay the message.” More time goes by…still no call back.Moving on to a new provider, new system.UPDATE: General Manager (Homer) engages as a result of this feedback post…owns the issue, makes things right…and quickly so. Techs Brian and Hurley team to address our system issues. Result—new system professionally installed, in fast fashion…and we are very happy with the greatly improved response, communication, install, product.

We've been Culligan customers going on 30 years and have been absolutely 100% satisfied since day one. Our water quality lately has been changing constantly because of all the new home & road construction in our area. We called Culligan of Seguin & they sent Jason Olmos out to assist. Jason ran an full analysis of our soft water & the hard water coming in. He immediately figured out that the resin beads in our tank was nearly depleted & needed to be replaced. Jason needed to take our tank back to the shop to do the replacement which was going to take 2 days. Nope, Jason knew we needed it back sooner & he worked hard to bring it back the very next day. Professional, respectful, patient, explained everything fully, funny, genuinely cared about making the customer happy & satisfied. We're moving and building a new home soon & Culligan will definitely be supplying our new water softener. The customer service was so great that we will never forget how well we were treated. Thank you Culligan of Seguin & Thank you Jason.

Always professional, polite and fast. The delivery guys are always on time and if something happens they notify us.The office team is wonderful as well. If I have any concerns they are quick to have the answers I need.

🌟🌟🌟🌟🌟I can't say enough great things about Culligan Water of Seguin, and especially Jason, who was absolutely fantastic! From start to finish, the service was top-notch.Jason came out to diagnose an issue we’d been having with our water, and it turns out there was a serious problem with chlorine levels (Gee, thanks NBU!). He didn’t just tell me about it—he showed me the test results, which were off the charts. It was eye-opening to see the proof right in front of me.The best part? Jason didn’t leave me hanging. He thoroughly explained my options and offered a practical solution to fix the issue. He was knowledgeable, professional, and patient with all my questions, which made the whole experience stress-free.If you’re looking for a team that truly cares about improving your water quality, Culligan Water of Seguin is the way to go. Thanks again, Jason, for your outstanding service!

Great customer service!

Consistent personal interface with people who are willing and able to assist me and service the system as needed. Excellent and friendly billing and field operations customer support

Great service and fast and fair prices